For retail

Voluntary health insurance

„Health is not everything, but without health, everything is nothing.“

 

Make a wise decision today and invest in the most important thing – in your health and in your life. Show responsibility to yourself and your family members, protect them when they need them most, and make the future more carefree.

Wiener Städtische voluntary health insurance provides you with efficient medical care and coverage for the highest quality treatment in healthcare facilities.

The policy provides:

  • services of the best doctors
  • availability of doctors 7 days a week, 24 hours a day
  • quick and easy appointment scheduling, without waiting and unforeseen delays
  • freedom to choose a health institution and a doctor with whom you will be treated
  • services in more than 1.000 private and public health facilities
  • modern methods of treatment
  • reimbursement of treatment costs if the services of institutions outside our network are used

Our doctors who work in the Medical Call Center are at your disposal to schedule an examination, provide information about your insurance policy, as well as advise on how to exercise your rights. They are available to you 24 hours a day, 7 days a week on the phone number 011 22 09 808.

Wiener Zdravlje application, which can be downloaded free of charge from Google Play and the App Store, is available to all voluntary health insurance policyholders,

The application enables quick and easy scheduling of examinations, precise insight into insurance coverage, display of all due claims, as well as the possibility of submitting documents to a medical institution or Wiener Städtische osiguranje .

 

 

 

 

 

 

 

 

 

Mobile App is intended for all insured persons and users of Voluntary Health Insurance and is available on the “Google Play” and “App Store” download services.

  • Electronic insurance card
  • Making an appointment
  • Records of scheduled examinations
  • Reimbursement of expenses
  • Coverage information
  • Provided medical services per card
  • Useful documents
  • Preauthorization of medical treatment
  • Archive

In order to achieve a faster procedure and facilitate the process of scheduling medical services, in addition to the existing application, clients are also enabled to schedule via the ONLINE medical service scheduling form, which can be filled out on the Wiener Städtische osiguranje website.

Wiener Städtische osiguranje is constantly improving its numerous digital services that provide clients with a unique user experience, provide accurate information and enable faster realization of insurance rights, along with all other necessary and important information.

NEW BASIC

The NEW BASIC package is a set of examinations and analyzes that meets the most common needs for medical care. As part of outpatient treatment, you can choose the amount of coverage and its scope, by contracting additional services. You can pay the premium monthly or annually.

Insurance coverage: 1,000 EUR – 3,000 EUR

Service package:

  • Doctor’s examinations
  • Laboratory and other diagnostics
  • Emergency dental interventions due to an accident
  • Mental health protection in crisis situations
  • Emergency medical transport
  • Health care for pregnant women*

* except for New Basic 1,000 EUR

Additional services:

  • Systematic review
  • Prescription drugs
  • Physical therapy and medical rehabilitation
  • Ophthalmic services
  • Homeopathy and homeopathic remedies
  • Dental services

PREMIUM

The PREMIUM package includes examinations, analyzes and hospital treatment, which ensures the use of a large number of medical services. By increasing the amount of coverage and additional services, you achieve broad and permanent medical care. You can pay the premium monthly or annually.

Insurance coverage: 10,000 EUR – 50,000 EUR

Service package:

  • Doctor’s examinations
  • Laboratory and other diagnostics
  • Emergency dental interventions due to an accident
  • Emergency medical transport
  • Home treatment / diagnostics
  • Mental health protection in crisis situations
  • Hospital treatment
  • Health care for pregnant women and babies

Additional services:

  • Systematic review
  • Prescription drugs
  • Physical therapy and medical rehabilitation
  • Ophthalmic services
  • Homeopathy and acupuncture, homeopathic remedies
  • Dental services

Voluntary health insurance can also be arranged for foreign citizens who are on temporary residence and work in Serbia, as well as for members of their families.

MAXIMA package includes inpatient and outpatient treatment. The high insurance coverage of 100,000 EUR will provide exceptional protection against risks and amounts that guarantee profound and high quality protection.

Basic service package:

  • Hospital treatment
  • Emergency dental health services
  • Home treatment
  • Outpatient examinations
  • Laboratory, X-ray and other diagnostics
  • Emergency medical transport
  • Community care
  • Prescription drugs
  • Mental health
  • Medical rehabilitation
  • Medical-technical aids and implants
  • Orthopedic insoles

Additional services:

  • Ophthalmic services
  • Dental services

You can download the insurance conditions that are currently in force from the links listed below. For all previous versions of insurance conditions, please contact us: office@wiener.co.rs.