For retail

Travel insurance

You are about to set off on a journey soon. You have started collecting all required travel documents, maps and brochures. You pack our travel insurance policy in your suitcase, and your holiday can start right away!

Leave the worries about unwanted events during your travel and temporary stay abroad to us, because that is our job. Our travel insurance will provide to you and your loved ones with fast, efficient and professional support in case of sudden illness or accident.

Do not forget that medical, travel and legal assistance is very expensive abroad.  By purchasing Wiener Städtische travel insurance policy you make sure that in case of unwanted events we bear the costs instead of you.

With this saving, travel carefree 24h on all continents.

GSB Help – mobile application for Travel Assistance

For fast and efficient help during your stay abroad. Download now!

Putna asistencija preko mobilne aplikacije

The application can be downloaded for free on  „Google Play“ and „App“  stores. Only an internet connection is required to communicate with the assistant company.

In this way, Wiener Städtische osiguranje has enabled its clients to contact the GSB international assistance house free of charge, quickly and easily, and receive advice and information on where the necessary assistance can be obtained. Communication with the operators of the assistance house is in the form of a chat within the application, and if necessary, the operators will contact the client by phone. Contact with operators via the mobile application is enabled 24 hours a day.

Wiener Städtische travel insurance policy can be bought at:

For all questions, please contact us at e-mail travel@wiener.co.rs

Why do you need travel insurance during travel or stay abroad?

  • In order to obtain fast, effective and professional health care for you and your beloved ones in uncalled-for situations.
  • In the event of illness or accident, care about you is taken over by the professionals who conduct and supervise your treatment and organize your return to the country of residence.
  • Costs of medical care abroad are extremely high. By purchasing a travel insurance policy you ensure that in the event of illness or accident these costs are paid by the insurance company on your behalf. Our policy is valid as long as your visa and insures you during the trip and stay abroad.
  • In case your request is rejected, you have the right to 100% insurance premium reimbursement.
  • Travel insurance policy enables you to relax completely during your trip because you have ensured complete and credible protection beforehand.

Insurance territories

  • All countries in the world
  • All countries in the world except Egypt and Turkey
  • All countries in the world except Egypt and Turkey, and all countries of these continents: Australia, North America and South America

Insurance amounts

  • up to 12.000 €
  • up to 30.000 €
  • up to 40.000 €

What does the policy cover?

Coverage degreeBasic insurance coverageVIP coverage
A) BASIC INSURANCE COVER
Outpatient health treatmentCovered real
costs*
Covered real costs*
Medicines and bandages prescribed by the authorized physicianCovered real
costs*
Covered real costs*
Medical appliances and mobility aids which are an indispensable part of the treatment for extremity fractures and injuries, prescribed by the authorized physicianCovered real
costs*
Covered real costs*
X-ray diagnosis (Roentgen)Covered real
costs*
Covered real costs*
Hospital treatment (hospitalization)Covered real
costs*
Covered real costs*
Surgical interventions and surgery costsCovered real
costs*
Covered real costs*
Dental treatmentYES –  up to 150 €YES – up to 150 €
Evacuation, transportation to the nearest physician or hospitalCovered real
costs*
Covered real costs*
Evacuation, transportation and accommodation in a specialized hospitalPokriveni realni troškovi*Covered real costs*
Repatriation, transportation from abroad to the country of residence or hospital in the country of residenceYES – up to 7.000 €YES – up to7.000 €
Repatriation, transportation of mortal remains back to the country of residenceYES – up to 5.000 €YES – up to 5.000 €
Search and rescue/YES – up to 7.000 €
Medical adviceCovered real
costs*
Covered real costs*
Recommendation of local medical specialistsCovered real
costs*
Covered real costs*
Emergency medication delivery/Covered real costs*
Medical escort during evacuation or repatriationCovered real
costs*
Covered real costs*
B) SUPPLEMENTARY INSURANCE COVERAGE VIP
Escort of underage children, up to 15 years of age/Covered journey costs of an adult companion*
Conveying and receiving emergency messages/Covered real costs*
Repatriation of other insureds, participants in the accident/Covered real costs*
Transport of a close person (relative, friend)/Covered costs of return ticket in economic class*
Providing translation services in case of emergency/Covered costs of eight-hour translation service*
Emergency medication delivery/Covered real costs*
Search and rescue/YES – up to 7.000 €

*Covered real costs – according to the General terms and conditions of health insurance during trip or stay abroad

YES – covered maximum up to the insured sum specified in the table

/ – not covered

Below you can download the insurance conditions that are currently in force. For all previous versions of insurance conditions, please contact us: office@wiener.co.rs.

General insurance terms and conditions for travel insurance